Special conditions Fares
Fares quoted normally include all taxes, except where taxes are collected locally at airport check-in. Unrestricted First and Business Class Fares (l´Espace Première and l´Espace Affaires): Changes of travel dates and refund are permitted without penalty. The revalidation of the ticket must be done at an Air France office and any refund by the issuing office. Unrestricted Economy Class fares (Alizé, Tempo Challenge, Tempo): Changes of travel dates and refund are permitted against a fee. The revalidation of the ticket must be done at an Air France office and any refund by the issuing office. Restricted fares in First, Business and Economy class are subject to limited availability. These fares may be subject to substantial restrictions such as an advance purchase requirement, a minimum and/or maximum stay requirement, penalties linked to changes (if permitted at all), infant or child´s discounts may not be available. Some restricted tickets (our lowest rates) are totally non refundable and non changeable. Important: These conditions vary according to destination and period of travel. For more information on the conditions of the fare you are booking, please call Air France ticket office. If you wish to request a refund for a ticket purchased at a travel agency, please contact your travel agency first. They have all the information necessary to process your refund. In case of any difficulties, our customer service remains at your disposal. You can reach them from the Contact Us page.
FLIGHTS TO MAINLAND CHINA
If you are traveling from Paris to mainland China, you must perform a Covid-19 PCR test and a serological test (IgM) in Paris. This rule also applies if you are in transit in Paris. If the results of these tests (PCR, IgM or both) are positive, you will not be able to continue your trip to China. In this case, your flight ticket for the trip between Paris and China will no longer be valid. You will have to contact our customer service to modify your ticket and, if necessary, return to your country of departure as soon as your situation allows it.
Booking on the site & payment method
You will be redirected on Russian Internet booking tool to effectuate bookings and payments. You credit card wil be debited in Russian Rubles (at change rate of your bank). The online booking system confirms your booking if you enter your form of payment and click on "confirm my booking". If you confirm, you will receive a "flight reserved" message as well as your confirmation number when Air France receives the payment. You will also receive confirmation by e-mail. If you do not enter any form of payment, the online booking system will give you flight and fare availability without making a booking. You can make a booking and pay for your tickets online with an international credit card (American Express, MasterCard, Visa, Diners Club) up to three days before departure. The credit cardholder paying for the booking must be at least 18 years old and be one of the travellers. If you choose to pay in cash, you have to come to our city ticket office in Yerevan to make a payment within the deadline given by the system at the end of your booking, otherwise your booking will be automatically cancelled. By intrusting us with this confidential data (by internet), you accept that this data be held and used by Air France in accordance with the laws on protection of privacy. If you wish to request a refund for a ticket purchased at a travel agency, please contact your travel agency first. They have all the information necessary to process your refund. In case of any difficulties, our customer service remains at your disposal. You can reach them from the Contact Us page.
A. Electronic Ticketing
- 1. Book your flight on-line at least 72 hours before departure. You can recognise eligible routes by the "E" visible on the Flight Avaibility page. The Booking Engine will automatically propose you an e-ticket if the route is eligible.
- 2. You will receive by e-mail the confirmation of your booking and your "itinerary receipt" when Air France receives the payment.
- 3. At the check-in desk hand your customer identification (your Flying Blue, your credit card, your passport or your ID) to the check-in agent and receive your boarding card. You can also use our e-check-in service for certain eligible destinations and use our Self Check-in Terminals (where available). B. Paper Tickets Please note that most of the flights departing from Airport Yerevan are eligible to electronic ticketing. Should you choose an electronic ticket you have to contact Air France Yerevan city ticket office.
The fare is applicable for a ticket used fully, in sequential order for the specified journey and on the specified dates. As outlined in the General Conditions of Carriage, any non-compliant use noticed on the day of travel may incur an additional fixed-rate fee at the airport for the amount of: - for flights in Europe (including Metropolitan France and Corsica) € 125 in Economy and €300 in Business; - for intercontinental flights € 500 in Economy and Premium Economy and € 1.500 in Business and La Première (or the equivalent in the local currency).
CONDUCT ABOARD AIRCRAFT
The Passenger is informed that in the event of a breach of Article 15 (Conduct aboard aircraft) of General Conditions of Carriage and in accordance with the provisions of their Article 9 (Refusal and limitation of carriage), he or she may be registered on a list of persons subject to a travel ban aboard the Air Carrier's aircraft under the Authorization n°2016-240 by the CNIL (French data protection authority).